Iowa Hospital
| Mr. Gabe Zanche, Sr. Gabriel First Corp. 233 West Commercial Street East Rochester, NY 14445-0191 |
 |
Dear Gabe:
We have been using your Ultra Gloss Floor Finish for 6
years on 16,000 sq. ft. of floors
in patient rooms, emergency room trauma areas, and treatment/examination rooms.
This year was the first year we had to strip the floors. That's 6 years
between strippings.
Before we started the Ultra Gloss System, the cost to
strip, refinish, and maintain our
floors would have been $204,250. With Ultra Gloss, our cost dropped down
to $81,650;
a savings of $122,600 in labor
and materials over 6 years. Also, service and work
disruptions due to semi-annual wing closings were avoided resulting in more
savings due
to reduced staff down time and less patient tracking work. This made me a
hero to a
number of department heads.
Working with Gabriel is like a partnership in that you and
your staff always take the time
to help us solve our problems. For example, using Ultra Gloss, as you
suggested, has
eliminated spilled betadine from penetrating the finish and permanently staining
the floor.
Your education and training programs have improved the
performance of our staff and
increased their self-esteem. And even though the training was free of
charge, we never
felt pressured to buy any products we didn't want or need. In fact, your
training helped
us cut product cost by more than 50%.
Thank you for being there whenever we needed assistance.
Sincerely,
Neil Tuttle
Environmental Services Director
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